Case study

Mercure Hai Phong

Turnkey IT Design & Build contractor providing ICT infrastructure, storage systems, and advanced interactive television solutions for Mercure Hai Phong under Accor standards.

Project facts

Location

Hải Phòng

Brand

Mercure

Status

Completed

Project year

2018

Executive summary

Located in a prime location in the heart of the port city, Mercure Hai Phong requires a synchronized and robust IT infrastructure to serve high-end corporate and leisure travelers. NetworkAI is proud to serve as the IT Design & Build contractor, delivering comprehensive solutions that adhere strictly to Accor's technical standards: Dedicated Network & Wi-Fi Infrastructure: Implementing a wide-area Network & Wi-Fi system, ensuring high-speed and stable connectivity throughout all hotel areas. Core Systems (Server & Storage): Establishing high-performance server and storage systems to optimize management software operations and guest data security. Communication & Connectivity Solutions: Providing specialized High-Speed Internet Access (HSIA) and a professional Private Automatic Branch Exchange (PABX) system to fully support guest communication needs. Modern Audio-Visual Experience: Deploying an interactive television system (IPTV) and Digital Signage to elevate the luxury ambiance and enhance the hotel's service promotion capabilities. Office Equipment & Software: Delivering synchronized workstation systems and licensed software, creating an efficient working environment for the operational staff.

Project context

This project sits inside an environment where technical depth, delivery timing, and operational continuity have to align from day one.

Delivered for a property located in Hải Phòng.

Aligned with brand expectations for Mercure.

The work required coordination between design intent, implementation sequence, and operational readiness.

How we delivered it

Reviewed scope, integration dependencies, and site priorities before deployment.

Coordinated multiple infrastructure disciplines so handover did not rely on fragmented packages.

Structured testing and delivery around the project phase and operational target date.

Delivery outcomes

Clearer implementation sequence across related systems.

Reduced coordination gaps between technical teams and operational stakeholders.

A more reliable handover foundation for long-term support.

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